Your Journey With Us
From your initial enquiry to your helper's arrival and beyond, we guide you through every step of the hiring process.
The Process
Tell us about your household needs, preferences, and budget. Our team will understand your specific requirements to find the best match.
Day 1
We'll present you with carefully selected helper profiles that match your criteria. Review their backgrounds, skills, and experience.
Day 2-3
Conduct video interviews with potential helpers. We facilitate the process and help you ask the right questions to make an informed decision.
Day 4-7
Once you've selected a helper, we handle all MOM work permit applications, medical examinations, and necessary documentation.
Week 2-3
Your helper arrives in Singapore. We conduct a thorough orientation covering household rules, safety protocols, and expectations.
Week 4
We stay connected throughout the employment. Regular check-ins, conflict resolution support, and assistance whenever needed.
Ongoing
Employer Guides
Hiring a domestic helper in Singapore comes with responsibilities. We've compiled essential guides to help you understand your obligations and rights as an employer.
Speak With an ExpertUnderstanding the standard employment contract terms, salary components, and off-day arrangements.
Key regulations every employer must follow including work permit requirements, insurance, and medical coverage.
Mandatory personal accident and medical insurance coverage requirements for your helper.
Guidelines on weekly rest days, public holidays, annual leave, and sick leave entitlements.
MOM Compliance
A valid work permit is required before your helper can start working. We handle the entire application process on your behalf.
A $5,000 security bond is required for non-Malaysian helpers. This can be in the form of a banker's guarantee or insurance guarantee.
Employers must pay a monthly levy of $300-$450 depending on eligibility for concessionary rates.
Minimum $15,000 medical insurance coverage is mandatory throughout the helper's employment.
Personal accident insurance with minimum $60,000 coverage for death or permanent disability is required.
First-time helpers must complete MOM's Settling-In Programme within 3 days of arrival.
Full Support
Our comprehensive placement support covers all stages of employment
Best Practices
Tips for building a positive and productive working relationship
Establish clear expectations from day one. Discuss household rules, schedules, and preferences openly with your helper.
Treat your helper with dignity and respect. A positive working relationship leads to better outcomes for everyone.
Set realistic workloads and provide adequate rest. An overworked helper cannot perform at their best.
Provide constructive feedback regularly. Address issues early before they become bigger problems.
Be understanding of cultural differences. Take time to learn about your helper's background and customs.
Ensure fair wages, proper rest days, and good living conditions. Happy helpers are productive helpers.
Let us help you find the perfect domestic helper for your family. Our team is ready to guide you through the entire process.